FAQ


WHAT IS MUNDDA?

MUNDDA wants to make cities more humane inspiring business and home environments's. Vintage style, industrial, Nordic, ethnic, ... are ways to discover the essence of places. We design, produce and distribute unique furniture, life, personality and much to say in any home, contract project, interior, hotel, restaurant or small boutique shops. Mundda wants to offer what makes you happy.


TO WHOM WE ARE FOCUSED?

MUNDDA designs, manufactures and distributes furniture exclusively for professionals (B2B), which provides you with what you need

 

You can easily place your orders and view our catalog online so on this web

Very low manufacturer prices to make your business grow

We use a marker to calculate the RRP of 2.2 to 2.5

All products in stock, you can check online available units in real time.

If you need it, we do dropshipping. You will not have to incur costs of storage and handling of products.

No transport costs if the order amount exceeds 500 € (Spanish Península and Baleares)

If you are an interior designer or architect, you have a physical or online store and want to sell our products or you are decorating your own business, Sign and after checking your data, we will validate your registration.

 

PRODUCTS ARE HANDMADE PRODUCTION?

In most manufacturing products MUNDDA is manual, using traditional techniques. The artisan produced products with their hands full, personally selecting the raw material, giving your own style, your personality. That is why not find two items exactly alike. That is our wealth, our inspiration.


WHICH IS THE DELIVERY TIME?

The approximate delivery time in Spain Mainland, Balearics Islands and Portugal is for 3 to 5 days. For the Canary Islands, Ceuta and Melilla this term be increased by an additional week. We take 3-7 working days to deliver our products in Western Europe. Although it is an approximate time, we work to even reduce it.


 WHAT ARE THE COSTS OF SHIPPING?

We sell in Western Europe. These are costs of transport according to the order amount and shipping area. For orders over 500 € (Peninsula and Balearic Islands) transport costs are free:

 transport cost

Having been registered as a customer, every customer is automatically applied its rate transport costs depending on your area. This amount goes in the shopping cart as items are included.


HOW TO DELIVER MY ORDER?

Our logistics provider will send you an email with a Waybill No. so that you can track the shipping status. Efforts will be made to deliver the order three times in the delivery address you provided at the time of purchase. The delivery schedule of our logistics provider are 9:00 to 18:00 Monday to Friday.

When ordering, you can indicate your phone indicating that you call before delivery and you can also indicate whether you prefer delivery schedule of morning or afternoon. If you put email misdelivery or prefer to be delivered in a different direction established at the time of purchase, you can write to mundda@mundda.com to change before your order leaves partitioned.


CAN I RETURN A PRODUCT?

If you want to return an item to your order, no problem. You have 14 days to do so. 
The cost of collecting the items depends on the rates charged by our logistics provider. 
Remember, to reimburse the cost of the item, it must be in perfect condition and with its original packaging. The refund of the item will be made once it arrives to our store and have verified that it is in good condition. 
If you have any questions about your return you can write to us mundda@mundda.com .


WHAT IF I HAVE ANY QUESTIONS?

If at any time you have questions, call us, write us, we are committed to answer asap. In the Product page you can also send us inquiries about each particular item. Ah! and if you speak English, French or Spanish ... no problem.

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